We are Blackboard’s Open Source Division

Open source advantages

Blackboard Open LMS enhances open source technology and builds on its capabilities to create a better learning experience.

Blackboard has a global presence and fervent commitment to Open Source

We have over 1,400 clients and 4 million active users.

Seamlessly integrated with Blackboard solutions

The Blackboard Open LMS experience is unique and compatible with learning analytics (IntelliBoard), virtual classrooms (Blackboard Collaborate), open source (Blackboard Open Content), plagiarism prevention (Blackboard SafeAssign), course content accessibility (Blackboard Ally), user management (Genius) and services as Office 365 portfolio, among other tools.

Snap: Modern, streamlined, and easy to use.

  • Content is key: Snap provides you with better navigation and an intuitive interface that fully complies with accessibility parameters.

  • New user profile: Reduce the number of clicks needed to complete common tasks.

  • Easier searching: The new search feature allows users to go to courses, topics, activities, or specific resources to finish pending requests.

All your service expectations come true

  • Support services in case of technical problems and incidents.
  • Support and guidance during the implementation and maintenance of the platform.

  • Consultancy about solutions that will work better according to the type of organization.

  • Training programs for administrators.

  • Tutorials for end-users.

Quick and easy for migration to Blackboard Open LMS SaaS service


Open source technologies have a positive impact on the teaching and learning processes or functions they support. Blackboard Open LMS enhances these with:

  • Continuous and fast improvement: Blackboard Open LMS benefits from key sources of innovation: features and improvements from the Open Source community, and the expertise and experience from Blackboard.
  • Blackboard Open LMS reviews quality: Blackboard Open LMS extends its Open Source foundations and works on key integrations for its educational and corporate environments.
  • Flexibility: Flexibility consists of the ability to modify and extend software to comply with specific requirements. This is possible because the source code is available, along with the development standards of modifications, which allows compatibility among versions and guarantees the correct application of these changes which does not affect other parts of the software or service.

Provider’s Independency

Ideally, an LMS provider’s technologies should meet an organization’s expectations. But, what happens when this is not the case? It’s possible to be satisfied with the technology, but not necessarily with the provider.

Blackboard Open LMS integrates most of the content standards, activity records, and data exchanges within the industry. Due to its open and inclusive nature, open source technology leads these initiatives and actively participates in their definition and implementation.

Blackboard provides the most mature and stable Moodle-based SaaS product in the market

Since 2012, Blackboard has helped other institutions to successfully manage their e-learning projects thanks to its Blackboard Open LMS open source division, which supports the extension of open source products and services.

  • Blackboard provides a stability of 99.9%, thanks to the infrastructure of Amazon Web Services (AWS).
  • Blackboard is committed to the Open Source community.
  • Through exclusive Blackboard integrations, Blackboard Open LMS customers will benefit from Blackboard’s vision for its T&L solutions.

We’re always listening, learning and improving.

Blackboard’s Support guarantees a great Blackboard Open LMS experience

  • Blackboard Inc. is the world’s leading company in the field of online education technology since 1997.
  • 7 data centers in North America, Europe, and Pacific Asia.
  • Over 30 million end users.
  • 19,000 clients in over 100 cities around the world already use the Blackboard’s service and tools portfolio.
  • Blackboard has offices in 29 cities around the world with a growing presence in Latin America.
  • Blackboard has increased the opening of its own systems and policies by means of its open source division and now is an active leader in supporting open source standards through the IMS Global Learning Consortium.

Our Blackboard integrations allow for endless possibilities

  • Blackboard Open Content: A tool that allows the use of the learning materials and content in several LMS environments and uploading them to the cloud.

  • Blackboard Collaborate: The most powerful videoconferencing tool on the market.

  • Conduit: A powerful tool that automates the user and course management process.

  • IntelliBoard: Learning analytics technology that goes way beyond statistics.

  • Office 365: An integration combining productivity and improvements of Office 365 with the customizable platform of Blackboard Open LMS.

  • Ellucian:  Blackboard Open LMS’ partnership with Ellucian provides a versatile higher education ERP. Colleague® by Ellucian unites your entire institution to keep students, faculty, and staff productive and engaged.

User Experience in Blackboard Open LMS


Snap is an Open Source theme designed by Blackboard to create a modern online teaching and learning experience.

Snap is a responsive theme, which means both learners and educators can use it on any device from desktop to mobile without having to install an app.

Snap’s user-centered design makes learning more engaging for learners. Intuitive workflows make educators lives easier too. The educators can focus on teaching instead of figuring out to use the system.

Happier staff + happier learners = better learning

User-friendly features

Much more than a plain theme. Snap extends Blackboard Open LMS functionality to better support the needs of learners and educators.

A truly Personal menu



Snap’s easy to use Personal menu gives users an elegant way to navigate, and perform frequent tasks. All your courses, deadlines, messages, and feedback are always one click or tap away to save you time.

Snap’s Personal menu acts as your teaching and learning dashboard. This shows you all the vital information you need to get the most out of your teaching or learning.


Courses with personality

Every course in Snap lets teachers add a cover image to give it a unique personality.


Simpler workflows with activity cards

Activity cards are one of the most popular features of Snap. Activity cards improve usability for learners and educators. Learners can quickly see if they submitted an activity, the deadline, and any feedback.

Activity cards show instructors how many people submitted and how many need grade feedback. Deadlines, completion, and feedback are displayed on the activity card, without having to click on the activity or report.

Simpler editing and content creation

We know you need flexibility to edit your courses, so we reduced the number of clicks needed to create content.


Branding with ease

Snap allows your organization to extend your unique brand, deliver a memorable teaching and learning experience, ensure consistent aesthetics, and provides sustainability for the future.

Born accessible

At Blackboard we believe accessibility should not be an afterthought.

Snap guarantees a great user experience for all users, regardless of disabilities. Snap meets a variety of world accessibility requirements for all users including keyboard accessibility, and full support of assistive technologies such as screen readers, text magnifiers, and speech-to-text solutions.


Built with open source standards

Snap is an Open Source theme, built with Bootstrap & jQuery two of the web’s most popular open source frameworks, so developers can dive straight in.


Blackboard Open LMS SaaS for a better experience


How does it work?

Blackboard Open LMS operates under the Software-as-a-Service (SaaS) modality and provides the following:


Blackboard Open LMS offers more than other SaaS providers

Blackboard Open LMS is supported by the cloud infrastructure of Amazon Web Services (AWS).

The Blackboard Open LMS SaaS modality uses large-scale technologies such as cloud computing, and very high operating and security standards in order to comply with the availability levels and features. Blackboard Open LMS also relies on a dedicated, certified staff that specializes in managing, operating, maintaining, and supporting the platform (global support in different languages).

The hosting service of the platform will rely on the size and geographic location of each client.

Additionally, the Blackboard’s team has incident documentation allowing classification by emergency category. The customer is then informed of an approximate response time. Blackboard Open LMS’ reliability and experience as a provider results in the agility and efficiency of processes. Lastly, the global teams in all regions of the world provide support in order to meet the customers’ requirements at different levels and through different communication channels.




Platform support can be provided in three ways:

  • Administrator support: Site administrators can log in to the Blackboard support portal to submit support tickets anytime, anywhere.
  • End-user support: Users have access to video tutorials and documentation provided by Blackboard Open LMS. For further questions, users can contact the institution’s site administrator to receive a support ticket.
  • Community support: With more than 4 million users worldwide, Blackboard Open LMS users can find answers from support forums, where solutions to problems faced by the community are generally provided.


Services and Benefits

  • Dedicated Client Engagement Team: A dedicated team listening and watching over the customer’s interests, as well as clarifying doubts and taking clients throughout the entire implementation process. In addition, the team provides consulting services on the best solutions depending on the type of organization.
  • Training: The Blackboard Open LMS team helps clients during the whole training process with a thorough training plan for functionality and scope of the platform.
  • Customization: In order to fully meet your platform needs, Blackboard Open LMS can create customizations regarding feature functionality and extensions, for the purpose of offering a broader portfolio of teaching and learning capabilities.

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